Help Center
Get the support you need to make the most of our word counter tool
Quick Support: Find answers to common questions and get help with our word counter tool
FAQs
Find answers to frequently asked questions about word counting, character counting, and text analysis.
Browse FAQs →Troubleshooting
Solutions for common issues with the word counter tool, browser compatibility, and text processing.
Get Help →User Guides
Learn how to use all features of our word counter tool effectively with step-by-step guides.
Read Guides →Quick Solutions
Most common issues can be resolved quickly with these solutions:
- Clear your browser cache and refresh the page
- Ensure JavaScript is enabled in your browser
- Try using a different web browser
- Check your internet connection stability
Frequently Asked Questions
How accurate is the word counter?
Our word counter is highly accurate and processes text locally in your browser. It handles various languages, punctuation, and special characters with precision.
Is my text stored on your servers?
No, all text processing happens locally in your browser. We don’t store, transmit, or have access to the text you input into our word counter.
Why are my word counts different from other tools?
Different tools may use different algorithms for counting words and characters. Our tool follows standard counting methods used in professional writing.
Can I use the word counter on mobile devices?
Yes! Our word counter is fully responsive and works perfectly on all mobile devices, tablets, and desktop computers.
What’s the maximum text length supported?
Our word counter can handle very large documents, but for optimal performance, we recommend texts under 100,000 words for real-time processing.
How is speaking time calculated?
Speaking time is calculated based on an average speaking rate of 130-150 words per minute, which is standard for comfortable public speaking.
Troubleshooting Guide
Common Issues and Solutions
Word Counter Not Working
If the word counter stops responding, try refreshing the page. Ensure you have a stable internet connection and that JavaScript is enabled in your browser settings.
Inaccurate Word Count
If you’re getting unexpected word counts, check for special characters, multiple spaces, or unusual formatting. Our tool counts words separated by spaces and punctuation.
Tool Loading Slowly
For large texts, processing may take a moment. If consistently slow, try clearing your browser cache or using a different browser.
Mobile Display Issues
If the interface looks distorted on mobile, try rotating your device or zooming out. Our tool is optimized for all screen sizes.
User Guides
Learn how to make the most of our word counter tool with these comprehensive guides:
- Basic Usage: How to count words and characters in your text
- Advanced Features: Using readability scores and keyword density analysis
- Exporting Results: How to download and save your word count analysis
- Mobile Usage: Tips for using the word counter on smartphones and tablets
Still Need Help?
Our support team is here to assist you with any questions or issues you may have.
📧 Email Support
Send us a detailed description of your issue:
admin@MyWordsCounter.comResponse time: 24-48 hours
🕒 Support Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Weekends: Limited availability
Emergency issues prioritized
📋 What to Include
For faster resolution, please include:
- Browser and version
- Device type
- Detailed description
- Error messages (if any)
Additional Resources
Explore these resources to enhance your experience with our tool:
- Writing Tips – Improve your writing skills
- SEO Guidelines – Optimize your content for search engines
- Blog – Latest articles and updates
- Privacy Policy – Learn about data protection